Continually SMS Integration

Yes - Mobile Message does integrate with Continually!

The integration of Continually with Mobile Message can significantly enhance customer engagement for Australian businesses. By incorporating chatbots and live chat into their websites, companies can provide instant responses to customer inquiries, and Mobile Message can then extend this interaction by sending timely SMS updates or confirmations directly to customers' mobile phones.

Integrating SMS capabilities means that businesses can reach out to customers in real-time, even when they're not on the website. For instance, if a customer initiates a chat and requires further information, businesses can send follow-up messages via Mobile Message, ensuring that important conversations continue seamlessly beyond the chat interface.

This combination is especially beneficial for businesses operating outside of regular operating hours. By leveraging Continually’s 24/7 chat capabilities alongside Mobile Message, Australian businesses can keep their customers informed and engaged, leading to improved customer satisfaction and potentially higher conversion rates.