An architecture, engineering or construction team is working through a ClientPay event when the next customer communication needs to happen quickly. A webhook event can signal payment activity or another important change, yet relying on someone to check the dashboard can delay the response. Through Zapier, ClientPay’s Events trigger can start a Mobile Message action.

You can send an SMS when a relevant ClientPay webhook event is received, create a contact for later messaging or add an existing contact to a list. A team might text a customer that a payment step needs attention, or alert an accounts operator to review the event. The exact message should use only the fields delivered by ClientPay.

ClientPay also provides actions such as Create Charge, Create Info Request, Create Contact, Create Quick Bill and Format Amount. These can be useful in other Zap steps, but the strongest direct Mobile Message workflow begins with Events and produces a visible SMS or messaging record. The connection runs through Zapier, not as a native two-way integration, and requires a deliberate one-way action.