ChatGen SMS Integration

Yes - Mobile Message does integrate with ChatGen!

A visitor can finish a ChatGen conversation with clear interest, while the sales team remains unaware until someone reviews the bot activity. ChatGen's Reached Goal, New Lead, and Conversation Push triggers give you moments to move that interest into an SMS follow-up. A New Message event can also alert the team when a fresh chatbot message needs attention.

Through Zapier, ChatGen can trigger Mobile Message's Send SMS, Create Contact, or Add Contact to List actions. A visitor who reaches a goal can receive a prompt next step, while a new lead can be retained as a Mobile Message contact and placed on a relevant list. Since ChatGen has no actions in the supplied Zapier surface, Mobile Message cannot send an inbound text back into ChatGen through this connection. The useful direction is from ChatGen events to SMS activity.

This setup helps a chatbot hand qualified interest to a direct communication channel without asking staff to copy details between systems. Choose the event that represents buying intent, map the visitor's mobile number, and write a message that fits the conversation. The Zap remains focused on the selected event and action.
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Please view Zapier's pricing page for further information.

ChatGen SMS Integration

What you can automate

Connect ChatGen and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A ChatGen visitor reaches a goal ChatGen · Reached Goal
Then Text the visitor a timely next step Mobile Message · Send SMS
Use this Zap
When Instant ChatGen adds a new lead ChatGen · New Lead
Then Create the lead as an SMS contact Mobile Message · Create Contact
Use this Zap
When Instant A ChatGen conversation is closed ChatGen · Conversation Push
Then Add the visitor to a follow-up list Mobile Message · Add Contact to List
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ChatGen supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • Conversation Push — Triggers when a conversation is closed. This can occur when a visitor reaches the end of bot flow or when a visitor is inactive for a specific period of time.
  • Lead Update — Triggers when the lead details are updated.
  • New Lead — Triggers when a new lead is added to your account in ChatGen.
  • New Message — Triggers when a new message is received in ChatGen.
  • Reached Goal — Triggers when a visitor reaches a goal.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ChatGen + SMS: common questions

Can ChatGen text a visitor after they reach a goal?

Yes. ChatGen's Reached Goal trigger can run Mobile Message's Send SMS action in Zapier. Use the visitor information available from ChatGen to select the recipient and personalise the next-step message.

Can ChatGen leads be saved in Mobile Message?

Yes. New Lead can trigger Create Contact, and Conversation Push can trigger Add Contact to List. These actions let you retain or group contacts for later SMS communication.

How do I connect ChatGen to Mobile Message through Zapier?

Choose a ChatGen trigger and a Mobile Message action, then authorise both accounts and map the available fields. No code is required. ChatGen supplies the starting event because its supplied action list is empty.

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Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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