When subscriptions don't work smoothly, customers churn. They miss invoices, don't notice upcoming charges, or forget they're even subscribed. Payment failures go unnoticed until it's too late. The result is lost revenue and support headaches.

Chargify manages recurring billing so subscriptions run without drama. You create subscriptions, track invoice cycles, handle updates when customers change plans, and automate retry logic when payments fail. Every billing event is logged and ready to act on.

Mobile Message connects with Chargify through Zapier so you can proactively message customers at every billing milestone. When a new subscription is created, send the customer an SMS confirmation. When an invoice is due, text them a reminder so payment doesn't slip through. If a subscription state changes (like when they downgrade or cancel), notify them immediately. If a customer is added to your system, you can create a contact in Mobile Message for targeted billing campaigns.