Partner managers using Channeltivity often work across deals, organisations, users, courses, and certifications at the same time. A new partner contact or deal can be recorded correctly, yet the person may not receive a timely acknowledgement because staff must leave the portal and prepare a separate SMS. Important partner communication can then depend on memory rather than the event itself.

Through Zapier, New User/Contact, New Deal, and Course Completion Status Change can start Mobile Message's Send SMS action. A new user can receive a welcome note, a new deal can alert a partner manager, and a course status change can send a completion or next-step message. Certification Completion Status Change can also notify a contact when a certification event changes.

Channeltivity provides the partner event, and Mobile Message sends the plain text message. Although Channeltivity supplies record actions, this page focuses on workflows that produce a visible SMS outcome. Each Zap is one-directional and configured in Zapier, so your team controls the event, recipient, wording, and fields passed to Mobile Message.