CareTree SMS Integration

Yes — Mobile Message integrates with CareTree. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

CareTree logo
Mobile Message

About the CareTree integration

Families and care staff coordinating a patient's needs often lose time chasing the paperwork that should have started the moment someone first got in touch, whether that is a new referral or a family member reaching out about a loved one. CareTree gives everyone involved in a patient's care a shared record, built around its create patient action, and connecting it to Mobile Message through Zapier means a text reply can start that record instead of waiting on a form or a phone call that has to be typed up later.

When a family member or new patient texts in response to your outreach, that reply can trigger CareTree to create a patient record straight away, so the care team is not left rebuilding the same details from a missed call or a note passed along later. The record exists from the first reply, ready for whoever picks up that patient's care next.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect CareTree and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A family member replies to your text Mobile Message · Inbound SMS Received
Then Create a patient record in CareTree CareTree · Create Patient
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything CareTree supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1
  • Create Patient — Creates a Patient

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

CareTree + SMS: common questions

Can a text reply start a new patient record in CareTree?

Yes. Once Mobile Message and CareTree are connected through Zapier, a reply from a family member or patient can trigger CareTree's create patient action, starting the shared care record without anyone typing up the details from a call afterwards.

Does the patient need to fill out anything inside CareTree first?

No. The trigger is simply a text reply received through Mobile Message. Zapier passes that reply through to CareTree, which creates the patient record on its own, ready for the care team to add further details.

How do I connect Mobile Message and CareTree for this?

You link the two through a Zap in Zapier, using the Mobile Message and CareTree accounts your organisation already holds. No coding is involved, you just set the inbound text reply as the starting point and create patient as the result.

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