Capsule CRM SMS Integration

Yes — Mobile Message integrates with Capsule CRM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Capsule CRM integration

Sales teams in Capsule CRM need to know about new opportunities before competitors do. When a new prospect gets added or an opportunity appears in your pipeline, speed matters. Connect Capsule to Mobile Message and you'll get an instant SMS alert when something important happens in your CRM that needs attention. A new contact entering the system, a fresh opportunity created, a task assigned to you. These moments become text notifications that keep your sales team on alert and responsive.

Instead of checking Capsule constantly throughout the day, your team gets notified via SMS the moment something important happens. Your sales reps don't miss a lead because they're alerted instantly when a prospect is added. Your managers stay informed about pipeline movement without needing to log in. These simple automations mean nobody waits until their next CRM check-in to discover something important. The team stays synchronised, opportunities move faster, and fewer deals slip through the cracks.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Capsule CRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new opportunity is created Capsule CRM · New or Updated Opportunity
Then Alert your sales team via SMS Mobile Message · Send SMS
Use this Zap
When Instant A new contact is added Capsule CRM · New or Updated Contact
Then Notify the sales team Mobile Message · Send SMS
Use this Zap
When A customer texts in Mobile Message · Inbound SMS Received
Then Create a follow-up task in Capsule Capsule CRM · Create Task
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Capsule CRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New or Updated Contact — Triggers when a given action is performed on a Person or Organisation.
  • New or Updated Opportunity — Triggers when a given action is performed on an Opportunity.
  • New or Updated Project — Triggers when a given action is performed on a Project.
  • New or Updated Task — Triggers when a given action is performed on a Task.
Actions 9
  • Add Note to Entity — Adds a Note to an Entity.
  • Add Tag to Entity — Adds a Tag to an Entity.
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create Contact — Creates a new Person or Organisation.
  • Create Opportunity — Creates a new Opportunity.
  • Create Project — Creates a new Project.
  • Create Task — Creates a new Task.
  • Update Contact — Update an existing Contact
Show all 9 actions
  • Update Opportunity — This action updates an existing Opportunity in Capsule CRM. You can choose which fields to update from the editor. The Opportunity ID is selected from a dropdown list populated by the listOpportunities endpoint. The milestoneName field is a string input f

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Capsule CRM + SMS: common questions

Can I send an SMS when a new opportunity is created in Capsule?

Yes. When a new opportunity appears in your pipeline, you can automatically send an SMS to your sales team or manager. This keeps everyone on alert about fresh deals without needing to log into Capsule.

Can I get alerted when a new contact is added?

Yes. When a new contact is created in Capsule, you can send an SMS to the relevant person. This helps sales teams stay on top of new prospects and start outreach immediately.

How do I connect Capsule to Mobile Message?

Set up a Zap in Zapier and choose your Capsule trigger, such as a new opportunity or contact. Select your Mobile Message action and write your notification text. Both systems connect through Zapier without any coding needed.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now