Business Pilot SMS Integration
Yes — Mobile Message integrates with Business Pilot. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Business Pilot integration
Mobile Message can send a text to the person who made the enquiry, confirm that the team has received their details, or provide a next step after a new service call. A new contact can also trigger Create Contact in Mobile Message, while an updated contact can trigger Update Contact so the messaging record reflects the latest details.
This connection is configured through Zapier. Select the Business Pilot event that matters to your operation, map the available phone and customer fields, and choose the Mobile Message action. You can also use a new invoice event to send a payment prompt, giving staff a practical notification without checking every record by hand.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Business Pilot and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Business Pilot supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 20
- New Contact — Triggers when there's a new contact.
- New Contract — Triggers when there's a new contract.
- New Enquiry — Triggers when a new Enquiry is created.
- New Invoice — Triggers when a new Invoice is created.
- New Lead — Triggers when there's a new lead.
- New Purchase Order — Triggers when a new Purchase Order is created.
- New Purchase Order Invoice — Triggers when a new Purchase Order Invoice.
- New Purchase Order Invoice Query — Triggers when a new Purchase Order Invoice Query is created.
Show all 20 triggers
- New Service Call — Triggers when there's a new service call.
- New Supplier — Triggers when there's a new supplier.
- Updated Contact — Triggers when there's an updated contact.
- Updated Contract — Triggers when there's an updated contract.
- Updated Enquiry — Triggers when an Enquiry is updated.
- Updated Invoice — Triggers when an Invoice is updated.
- Updated Lead — Triggers when there's an updated lead.
- Updated Purchase Order — Triggers when a Purchase Order is updated.
- Updated Purchase Order Invoice — Triggers when a purchase order invoice is updated.
- Updated Purchase Order Invoice Query — Triggers when a Purchase Order Invoice Query is updated.
- Updated Service Call — Triggers when a service call is updated.
- Updated Supplier — Triggers when there's an updated supplier.
Actions 12
- Create Contact Note — Creates a Contact Note in the system.
- Create Contract Note — Creates a Contract Note in the system.
- Create Enquiry — Creates an Enquiry in the system.
- Create Lead Document — Creates a Lead Document in the system
- Create Lead Note — Create a Lead Note in the system.
- Create Lead Quote — Creates a Lead Quote in the system
- Create Purchase Order Line — Used to add a purchase order line to an existing purchase order
- Update Contact Marketing Preferences — Update the marketing preferences for a contact
Show all 12 actions
- Update Contact Marketing Preferences by Email Address — Update a contact's marketing preference types by email
- Update Enquiry Marketing Preferences — Update enquiry marketing preferences
- Update Enquiry Marketing Preferences by Email Address — Update the marketing preferences for an enquiry.
- Update Purchase Order — Update a purchase order with estimated/confirmed dates and reference
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Business Pilot + SMS: common questions
Can Business Pilot text a customer when a new enquiry arrives?
Yes. New Enquiry can start a Zap and Mobile Message's Send SMS action can send the first response. Map the enquiry's phone number and relevant details so the message reaches the person who submitted it.
Can a new Business Pilot service call send an SMS?
Yes. Pair New Service Call with Mobile Message's Send SMS action. The Zap can notify the customer that the service call has been recorded and include the available appointment or job information.
How do I connect Business Pilot to Mobile Message?
Set up accounts for Business Pilot, Mobile Message and Zapier. Pick a Business Pilot trigger, add a Mobile Message action, and map the fields in Zapier. There is no code to write, but both app accounts need authorisation and a test run.
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