Mobile Message™ Integration with Business App

Business App SMS Integration

Yes - Mobile Message does integrate with Business App!

If you're tracking sales opportunities in Business App, you know how important it is to capture every customer interaction and keep your sales history in one place. Business App stores your contacts and opportunities, but when an SMS arrives or is delivered, you might miss logging it as an actual customer interaction in your CRM.

By connecting Business App to Mobile Message through Zapier, you automatically record SMS activity in your CRM system. When a customer texts you, a CRM activity is logged in Business App and they're added or updated as a contact, so your full sales history stays synchronised. When someone replies to your SMS, their response becomes part of their customer record, right alongside your other dealings with them.

The result is a complete sales history that spans all channels. Your team never has to manually update the CRM after an SMS conversation because Mobile Message and Business App stay in sync automatically, giving you a single source of truth for every customer interaction.

Categories:

Sales & CRM

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Business App and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts you Mobile Message · Inbound SMS Received

Then Create or update their contact record Business App · Create or Update Contact

Use this Zap

When You receive a customer SMS Mobile Message · Inbound SMS Received

Then Log the interaction in Business App Business App · Create or Update CRM Activity

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Business App supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

Setup Business App as Trigger — This is a guide to help you set up Business App as the Trigger application in your Zapier workflows.

Actions 4

Create or Update Company — Creates or Updates a company. Also used to return values for an existing record.
Create or Update Contact — Creates or Updates a contact. Also used to return values for an existing record.
Create or Update CRM Activity — Create a new log activity in the CRM.
Run Automation — Run any automation that uses a manual or API trigger

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Business App + SMS: common questions

Can I log SMS conversations in my Business App contacts?

Yes. When a customer texts you through Mobile Message, you can automatically create or update their contact record in Business App so your full conversation history stays together.

Can I record SMS replies as CRM activities?

Yes. Inbound SMS can automatically create a CRM activity log in Business App, ensuring every customer interaction is recorded and visible to your sales team.

How do I set up Business App to log SMS messages?

Create a Zapier account, connect both Business App and Mobile Message, then set up a Zap with the Inbound SMS trigger and your chosen Business App action.

Similar Integrations

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now