Broadly SMS Integration

Yes - Mobile Message does integrate with Broadly!

Businesses that rely on Broadly to collect reviews and encourage word of mouth can use SMS to keep customer communication close to the moment of service. A customer record can be created or updated in Broadly, while Mobile Message sends the message that prompts a response or follow-up.

Broadly's Setup Business App as Trigger option is a guide for configuring the Business App as the starting point in a Zapier workflow. Its Create or Update Contact action can also follow an inbound SMS from Mobile Message, giving staff a record to check in Broadly. You can use Create or Update CRM Activity to log a contact-related activity after a customer interaction.

This is a Zapier connection rather than a native two-way integration. Choose the event, fields and message content that match your review process. For example, a Broadly trigger can lead to Mobile Message's Send SMS, while an inbound text can create or update a Broadly contact.
Categories:
Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Broadly SMS Integration

What you can automate

Connect Broadly and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer sends an SMS reply Mobile Message · Inbound SMS Received
Then Create or update their Broadly contact Broadly · Create or Update Contact
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Log the contact activity in Broadly Broadly · Create or Update CRM Activity
Use this Zap
When Broadly's Business App trigger fires Broadly · Setup Business App as Trigger
Then Text the customer a review follow-up Mobile Message · Send SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Broadly supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • Setup Business App as Trigger — This is a guide to help you set up Business App as the Trigger application in your Zapier workflows.
Actions 5
  • Create or Update Company — Creates or Updates a company. Also used to return values for an existing record.
  • Create or Update Contact — Creates or Updates a contact. Also used to return values for an existing record.
  • Create or Update CRM Activity — Create a new log activity in the CRM.
  • Legacy Create Customer & Transaction — Creates a new customer and review eligible transaction activity
  • Run Automation — Run any automation that uses a manual or API trigger

Everything Your Integration Needs

feature-icon
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

feature-icon
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

feature-icon
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

feature-icon
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Broadly + SMS: common questions

Can Broadly send an SMS after a customer interaction?

Broadly provides Setup Business App as Trigger as a guide for starting a Zapier workflow. If the trigger supplies the required customer details, the Zap can use Mobile Message's Send SMS action to send a review or follow-up message.

Can an inbound SMS create a Broadly contact?

Yes. Mobile Message's Inbound SMS Received trigger can start a Zap using Broadly's Create or Update Contact action. Map the sender's number and any message details that Broadly accepts for the contact record.

What do I need to connect Broadly with Mobile Message?

Set up the workflow in Zapier by choosing the Broadly step and the Mobile Message step, then test the mapped fields. The process requires no code, but you need accounts with both Broadly and Mobile Message.

Similar Integrations

DealMachine
DealMachine

Integrating DealMachine with Mobile Message can streamline real estate investing workflows by enabling prompt SMS notifications to property owners. Wh...

Learn More
ServiceM8
ServiceM8

Integrating ServiceM8 with Mobile Message can significantly streamline communication for field service businesses in Australia. By using Mobile Messag...

Learn More
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM

The integration with Microsoft Dynamics 365 CRM can streamline communication for Australian businesses using Mobile Message by automating SMS notifica...

Learn More
Dubsado
Dubsado

Integrating Dubsado with Mobile Message can significantly enhance client communication for Australian businesses. With Dubsado streamlining client onb...

Learn More

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits