A new lead in Boostapp can be the moment a prospective member decides whether to take the next step. Mobile Message lets you send a prompt while that interest is fresh, rather than relying on a staff member to notice the lead and write a message later. Through Zapier, Boostapp events can start SMS actions in Mobile Message.

Use New Lead to send a welcome message, or use New Lead Stage Change to send a follow-up when a prospect moves through your membership pipeline. New Client can also send an onboarding SMS after a person becomes a client. Mobile Message can send SMS to a list, create contacts or add contacts to a list, giving you options for individual follow-up and organised audience management.

Boostapp also has Send Message and Create New Task. A Mobile Message inbound SMS can trigger either action, so a customer reply can create a task for your team or send a Boostapp message through its available channel. Choose one clear purpose for each Zap, such as responding to a lead, recording a follow-up task or welcoming a new client.