A rental team using Booqable may be preparing equipment while a customer waits for confirmation. A completed payment, reserved order or started order can provide a timely point for an SMS, rather than leaving staff to check order status and contact customers manually. Booqable also reports new customers, stopped orders and finalised invoices.

Through Zapier, these Booqable events can prompt Mobile Message to send an SMS, create a contact or update a contact. A completed payment could trigger a confirmation, a reserved order could remind the customer about collection details, and a stopped order could alert the customer to contact the rental team. A new customer event can create a Mobile Message contact for future messages. The wording can include order or customer information supplied by Booqable. Booqable remains the place for bookings and rental management, while Mobile Message sends the text. This connection is a set of chosen Zaps, not an automatic two-way update.