BOOKM SMS Integration

Yes — Mobile Message integrates with BOOKM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the BOOKM integration

A new appointment appears in BOOKM while the customer is still deciding how to prepare for the meeting or service. If confirmation depends on someone checking the booking screen and sending a separate message, the customer can be left uncertain. A quick SMS can make the booking feel clear and attended to.

Through Zapier, BOOKM’s New Appointment trigger can start Mobile Message’s Send SMS action. The message can confirm the appointment, share a time or provide a short preparation note using the booking details. Mobile Message can also create a contact from the appointment, so the person’s number is available for later communication.

This gives scheduling teams a simple route from a new BOOKM booking to a visible customer touchpoint. It does not alter the appointment or provide a two-way calendar sync. Instead, the Zap uses the booking event to send one useful SMS, or it uses an inbound Mobile Message text to create an appointment in BOOKM when that process suits your team.

Categories:

Scheduling & Booking

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect BOOKM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer books a BOOKM appointment BOOKM · New Appointment

Then Send an appointment confirmation SMS Mobile Message · Send SMS

Use this Zap

When A customer texts booking details Mobile Message · Inbound SMS Received

Then Create the BOOKM appointment BOOKM · Create Appointment

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything BOOKM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Appointment — Triggers when a new appointment is booked.

Actions 1

Create Appointment — Creates an Appointment in BOOKM

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

BOOKM + SMS: common questions

Can BOOKM send an SMS when an appointment is booked?

Yes. BOOKM’s New Appointment trigger can start Mobile Message’s Send SMS action. Map the booking time, customer details and any preparation information into a concise confirmation message.

Can an SMS create an appointment in BOOKM?

Yes, if the inbound message contains the fields required by BOOKM’s Create Appointment action. Mobile Message’s Inbound SMS Received trigger can pass those details to BOOKM through a Zapier automation.

How do I connect BOOKM appointments with Mobile Message?

In Zapier, choose BOOKM’s New Appointment event or Create Appointment action and pair it with the appropriate Mobile Message step. Both accounts are needed. The setup uses no code and includes field mapping and a test before activation.

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