BizRatings SMS Integration

Yes - Mobile Message does integrate with BizRatings!

Integrating BizRatings with Mobile Message can significantly enhance customer engagement by enabling businesses to follow up on surveys with SMS reminders. When customers receive timely reminders via SMS, they are more likely to respond to surveys, resulting in a higher volume of online reviews that boost a business's reputation.

This integration can also facilitate instant feedback loops. After a customer completes a survey through BizRatings, automated results or thank-you messages can be sent directly to them via Mobile Message. This immediate acknowledgment not only improves customer experience but also reinforces positive interactions, encouraging further engagement with the brand.

For Australian businesses looking to strengthen their online reputation, utilizing Mobile Message for timely communications linked with BizRatings allows for a proactive approach to reputation management. Businesses can address customer concerns through SMS promptly and share positive reviews widely, optimising their outreach efforts and building trust with potential clients.