Bitrix24 CRM SMS Integration

Yes — Mobile Message integrates with Bitrix24 CRM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Bitrix24 CRM integration

Teams using Bitrix24 CRM often have several records and tasks competing for attention. A new lead, quote or deal can start a Zap that sends a customer message through Mobile Message, while an incoming SMS can create a message or task record for the team to review. This removes a manual chase between the CRM and the SMS inbox.

Lead Trigger with Send SMS can acknowledge a new lead quickly. Deal Trigger can send a progress or success message, and Quote Trigger can deliver a short notice that a quote is ready. In the other direction, Inbound SMS Received can trigger Create Message, giving staff a visible Bitrix24 record of a customer text. These are separate, purposeful workflows rather than a claim that both platforms remain synchronised.

Zapier controls the field mapping and the order of each automation. Mobile Message handles the plain text delivery, while Bitrix24 remains the place for the CRM record or task. Choose only the events that match your sales process, then test the mobile number and message content before enabling the Zap.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Bitrix24 CRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Bitrix24 lead trigger fires Bitrix24 CRM · Lead Trigger
Then Text the new lead a response Mobile Message · Send SMS
Use this Zap
When Instant A Bitrix24 deal trigger fires Bitrix24 CRM · Deal Trigger
Then Text the customer a deal update Mobile Message · Send SMS
Use this Zap
When A customer sends an SMS reply Mobile Message · Inbound SMS Received
Then Create a Bitrix24 message record Bitrix24 CRM · Create Message
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Bitrix24 CRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 9
  • Company Trigger — Fires when a company trigger is triggered.
  • Contact Trigger — Fires when a contact trigger is triggered.
  • Deal Trigger — Fires when a deal trigger is triggered.
  • Lead Trigger — Fires when a lead trigger is triggered.
  • Quote Trigger — Fires when a quote trigger is triggered.
  • Smart-Process Trigger — Fires when a smart-process trigger is triggered.
  • Task Trigger (Add) — Fires when a new task is added.
  • Task Trigger (Delete) — Fires when a task is deleted.
Show all 9 triggers
  • Task Trigger (Update) — Fires when a task is updated.
Actions 10
  • Company Action — Company create or update action.
  • Contact Action — Contact create or update action.
  • Create Blogpost — Create a new Blogpost.
  • Create Message — Create a new Message.
  • Create Task — Create a new task.
  • Deal Action — Deal create or update action.
  • Lead Action — Lead create or update action.
  • Quote Action — Quote create or update action.
Show all 10 actions
  • Smart-Process Action — Smart-process create or update action.
  • Update Task — Updates an existing Bitrix24 task by ID

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Bitrix24 CRM + SMS: common questions

Can Bitrix24 send an SMS when a lead is created?

Yes. Lead Trigger can start a Zap with Mobile Message Send SMS. Use the lead details supplied by Bitrix24 to personalise a welcome or follow-up message for the new contact.

Can incoming Mobile Message texts be recorded in Bitrix24?

Yes. Inbound SMS Received can trigger Bitrix24 Create Message. This creates a message record from the incoming text, using the sender and message information available in Mobile Message.

How do I connect Bitrix24 CRM with Mobile Message?

Use Zapier to configure the workflows without code. You need Bitrix24, Mobile Message and Zapier accounts. Select the CRM trigger or Mobile Message trigger, connect both services, map fields and test the action.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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