BenchmarkONE SMS Integration

Yes — Mobile Message integrates with BenchmarkONE. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the BenchmarkONE integration

Marketing teams using BenchmarkONE can receive a webhook automation event while a contact is moving through a follow-up process. The event can start the next task, but a customer message may still require someone to open the CRM, check the contact, and send an SMS separately. That manual step can leave a useful prompt sitting in the workflow instead of reaching the person at the right time.

Through Zapier, New Webhook Automation Event can start Mobile Message's Send SMS action. The event can carry the contact details and message values needed for a plain text update, such as a reminder, acknowledgement, or follow-up prompt. BenchmarkONE's Create/Update Contact action can also run when Mobile Message receives an inbound SMS, so a reply can create or update the contact record your team checks.

This gives CRM teams a direct way to turn a selected automation event into an SMS. It is not a native two-way connection or a general contact sync. Each Zap has one trigger and one action, configured in Zapier, with the message content and contact fields mapped deliberately before the workflow is enabled.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect BenchmarkONE and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A BenchmarkONE webhook event fires BenchmarkONE · New Webhook Automation Event
Then Text the contact a follow-up message Mobile Message · Send SMS
Use this Zap
When A contact sends an SMS reply Mobile Message · Inbound SMS Received
Then Create or update the BenchmarkONE contact BenchmarkONE · Create/Update Contact
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Add the SMS as a contact note BenchmarkONE · Add Note
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything BenchmarkONE supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • New Webhook Automation Event — Triggers when a webhook automation step is called.
Actions 3
  • Add Note — Adds a note to contact. If contact does not exist, this action creates contact and adds the note.
  • Add Tag — Adds tag to contact. If contact does not exist, this action creates contact and adds tags.
  • Create/Update Contact — Creates a new contact or updates an existing contact.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

BenchmarkONE + SMS: common questions

Can a BenchmarkONE webhook event send an SMS?

Yes. New Webhook Automation Event can trigger Mobile Message's Send SMS action through Zapier. Map the contact and message values from the event to send a relevant follow-up or acknowledgement.

Can an inbound Mobile Message reply update BenchmarkONE?

Yes. Inbound SMS Received can run BenchmarkONE's Create/Update Contact action. It can also run Add Note, allowing the received text to become a record your team can review.

How do I connect BenchmarkONE with Mobile Message?

Use Zapier with your BenchmarkONE and Mobile Message accounts. No code is needed. Select the webhook event or inbound SMS trigger, choose the other app's action, map contact fields, test the workflow, and switch it on.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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