BackNine Insurance SMS Integration
Yes - Mobile Message does integrate with BackNine Insurance!
The connection can also respond when a case is created or updated, or when a Quote and Apply Application is updated. Those events can trigger an SMS with a general progress message, a request to contact the office, or a reminder that a team member will review the case. The message content is configured in Zapier and can use the information passed from BackNine Insurance.
There are no BackNine actions supplied for receiving an SMS response, so this page focuses on events flowing from BackNine Insurance into Mobile Message. It is useful when your team wants applicants to receive a prompt text without manually watching every application or case.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect BackNine Insurance and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything BackNine Insurance supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 3
- Case Created or Updated — Triggers when a case is created or updated
- Quote and Apply Application Created With Insured — Triggers when a Quote and Apply Application obtains contact information for the insured.
- Quote and Apply Application Updated — Triggers when a Quote and Apply Application is updated.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
BackNine Insurance + SMS: common questions
Can BackNine Insurance send an SMS when an insured's details are added?
Yes. Quote and Apply Application Created With Insured can start a Zap, followed by Mobile Message's Send SMS action. This lets you acknowledge the applicant once BackNine Insurance has contact information for the insured.
Can a BackNine case update trigger a customer text?
Yes. Case Created or Updated is available as a BackNine Insurance trigger. Pair it with Send SMS in Mobile Message to send a configured message when the case is created or changed.
What is needed to set up BackNine Insurance SMS alerts?
You need BackNine Insurance, Mobile Message and Zapier accounts. Choose one of the supplied BackNine triggers, select a Mobile Message action, and map the applicant fields in Zapier. No code is needed, but both app accounts must be connected before testing.
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