Every new order that arrives in Amazon Seller Central is an opportunity to impress your customer or disappoint them. The moment a customer places a purchase, they want confirmation that you've received it and it's on the way. But Amazon's notifications bury important details, and your customer has to hunt through email or log into their account to find tracking information. You're left chasing them with emails that often go unopened, or hoping they check their Amazon account on their own.

Amazon Seller Central connects to Mobile Message through Zapier so you can send order confirmations directly to your customers' phones the moment a new order arrives. Text them straight away with their order number, expected delivery date, or a link to track shipment. Add them to your Mobile Message contacts so you can proactively notify them about shipping delays or issues. Rather than waiting for them to contact you with questions, you stay in touch over SMS where they're more likely to see it.

The result is more confident customers and fewer support requests. They know their order is coming because you told them, not because they remembered to check their email.