Alert Communications SMS Integration

Yes — Mobile Message integrates with Alert Communications. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Alert Communications integration

A caller who texts back after an initial legal intake call is often ready to move to the next step, and that reply is the moment worth acting on. Alert Communications handles the intake conversation, and connecting it to Mobile Message through Zapier means an inbound text can create a new lead in the Alert system as soon as someone responds, rather than waiting for staff to notice the message and enter it by hand. The same reply can also update a lead's status, marking them as responsive so intake staff know who to call back first.

Delivery confirmations from Mobile Message are just as useful once a lead is already in the system. A text going through successfully can send that client an esign document, moving them from initial contact to paperwork without a person driving every step along the way. For a legal intake service handling client volume from multiple firms, that turns a simple text reply into the next stage of the case file.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Alert Communications and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A caller texts in for the first time Mobile Message · Inbound SMS Received
Then Create a new lead in Alert Alert Communications · Create Lead
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When An existing lead replies to a text Mobile Message · Inbound SMS Received
Then Update their status to responsive Alert Communications · Update Lead Status
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When A lead confirms by text they are ready Mobile Message · Inbound SMS Received
Then Send them an esign document to complete Alert Communications · Send an Esign
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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Alert Communications supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 4
  • Create Lead — Create a new lead in the Alert system
  • Send an Esign — Sends an Esign document to the client.
  • Update Lead — Lets you update an existing lead
  • Update Lead Status — This will update the status of a lead

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Alert Communications + SMS: common questions

Can a text reply create a new lead in Alert Communications?

Yes. With Mobile Message connected to Alert Communications through Zapier, an inbound text from a caller can automatically create a new lead in the Alert system, so intake staff see the enquiry without waiting for someone to log it.

Can Mobile Message send an esign document when a lead replies?

It can. A reply to a text message can trigger Alert Communications to send that lead an esign document, moving them toward paperwork as soon as they confirm by text that they are ready to proceed.

How do I connect Alert Communications with Mobile Message?

You need an active account with both services. The connection itself is built in Zapier by choosing an inbound text as the starting event and selecting the Alert Communications action, such as creating a lead or sending an esign, with no development work needed.

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