ActiveDEMAND SMS Integration

Yes — Mobile Message integrates with ActiveDEMAND. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the ActiveDEMAND integration

Marketing teams want a customer to hear from them at the moment a useful contact event occurs, not after someone has worked through a task list. ActiveDEMAND can trigger a Zap when a new contact is created, an existing contact is updated or a new history item is recorded. Mobile Message can then send a targeted SMS or maintain the contact record for later outreach.

New Contact is a natural starting point for a welcome message or sales alert. New History can notify an account owner about a recorded interaction, while Updated Contact can trigger Update Contact in Mobile Message when a mobile number or other contact detail changes. ActiveDEMAND's Create History action can also record a response to a Mobile Message inbound SMS, giving staff a visible history item in the marketing platform.

These workflows connect separate systems through Zapier. They do not provide a native two-way sync, and you should choose the event and fields carefully to avoid sending messages for routine changes. Mobile Message sends plain text, while ActiveDEMAND remains the place for contact, form and history records.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect ActiveDEMAND and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new ActiveDEMAND contact is created ActiveDEMAND · New Contact
Then Text the contact a welcome message Mobile Message · Send SMS
Use this Zap
When Instant An ActiveDEMAND contact is updated ActiveDEMAND · Updated Contact
Then Update the Mobile Message contact Mobile Message · Update Contact
Use this Zap
When A contact replies by SMS Mobile Message · Inbound SMS Received
Then Record the reply in ActiveDEMAND history ActiveDEMAND · Create History
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ActiveDEMAND supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • New Contact — Triggers when a new contact is created in ActiveDEMAND.
  • New History — Triggers when a new history item is created in ActiveDEMAND.
  • Updated Contact — Triggers when an existing contact is updated in ActiveDEMAND.
Actions 3
  • Create Contact — Creates a new contact.
  • Create Form Entry — Creates a new web form entry.
  • Create History — Create a new history item for a contact.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ActiveDEMAND + SMS: common questions

Can ActiveDEMAND send an SMS to a new contact?

Yes. New Contact can trigger Mobile Message's Send SMS action. Use the contact's mobile number and available profile fields to create a welcome message or alert for a sales representative.

Can an inbound Mobile Message reply be recorded in ActiveDEMAND?

Yes. Inbound SMS Received can trigger ActiveDEMAND's Create History action. The Zap can add the reply as a history item for the relevant contact when the required contact information is available.

How do I connect ActiveDEMAND and Mobile Message?

Create the workflow in Zapier, selecting the appropriate ActiveDEMAND trigger or action and the matching Mobile Message event. ActiveDEMAND, Mobile Message and Zapier accounts are needed, and the setup is completed through configuration without code.

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