WhatsApp Notifications and Alerts by SyncMate SMS Integration

Yes — Mobile Message integrates with WhatsApp Notifications and Alerts by SyncMate. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the WhatsApp Notifications and Alerts by SyncMate integration

A customer replies to a text on a Saturday afternoon, and the phone holding your SMS number sits in a drawer until Monday while the team's WhatsApp group pings all weekend with everything else. SyncMate is built to keep people inside that WhatsApp habit, sending automatic messages and real-time alerts the moment something needs attention, rather than leaving it for someone to stumble on later once the moment to respond quickly has passed.

Connected to Mobile Message through Zapier, an inbound reply does not have to wait for someone to check the SMS inbox. When a customer texts your business, that message can send a WhatsApp alert to a staff member or post it straight into the team's WhatsApp group, so whoever is watching WhatsApp sees the enquiry as it lands rather than after the weekend has already passed and the customer has moved on elsewhere and started looking at other options.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect WhatsApp Notifications and Alerts by SyncMate and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts your business Mobile Message · Inbound SMS Received
Then Send a WhatsApp alert to a staff member WhatsApp Notifications and Alerts by SyncMate · Send WhatsApp Message via SyncMate
Use this Zap
When A customer replies to an SMS Mobile Message · Inbound SMS Received
Then Post the reply into the team WhatsApp group WhatsApp Notifications and Alerts by SyncMate · Send WhatsApp Group Message via SyncMate
Use this Zap
When An SMS delivery status updates Mobile Message · Delivery Status Updated
Then Post an update to a WhatsApp channel WhatsApp Notifications and Alerts by SyncMate · Send Message to a Channel/Newsletter via SyncMate
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything WhatsApp Notifications and Alerts by SyncMate supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 3
  • Send Message to a Channel/Newsletter via SyncMate — Sends a WhatsApp message to a specified Channel/Newsletter using SyncMate.
  • Send WhatsApp Group Message via SyncMate — Sends a WhatsApp message to a specified Group using SyncMate.
  • Send WhatsApp Message via SyncMate — Sends a WhatsApp message to a specified phone number using SyncMate.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

WhatsApp Notifications and Alerts by SyncMate + SMS: common questions

Can a customer's SMS reply trigger a WhatsApp message through SyncMate?

Yes. With Mobile Message and SyncMate connected through Zapier, an inbound text to your business number can send a WhatsApp message to a staff member, so the person watching WhatsApp knows about the reply straight away.

Does this let me post to a WhatsApp group instead of one person?

Yes. SyncMate offers a separate action for group messages, so an inbound text reply can post into the team's WhatsApp group rather than pinging a single staff member, which suits teams who already coordinate there.

How do I connect my Mobile Message number to SyncMate's WhatsApp alerts?

You link the two through a Zapier account, which needs a login for both Mobile Message and SyncMate, with no coding involved. Once the Zap is switched on, inbound texts start sending WhatsApp alerts automatically.

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