2Chat SMS Integration
Yes - Mobile Message does integrate with 2Chat!
Through Zapier, a 2Chat event can start Mobile Message Send SMS. A new WhatsApp conversation could create an SMS follow-up for a sales team member, and WhatsApp Order Received could notify an operations contact. WhatsApp Message Received can also send an internal alert when a response needs attention. If several staff need the same notice, Send SMS to List can be used instead.
This is a one-way workflow for each Zap, not a shared inbox or two-way synchronisation. 2Chat supplies the selected event and Mobile Message sends the SMS. The arrangement is most useful when a customer conversation or order should prompt action outside the 2Chat workspace.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect 2Chat and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything 2Chat supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 14
- Call Status Update — Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.
- Incoming Call Completed — Triggers when an incoming phone call is completed (answered or missed).
- New WhatsApp Conversation — Triggers when a new WhatsApp conversation is started on your 2Chat connected number.
- New WhatsApp Message — Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.
- Outgoing Call Completed — Triggers when an outgoing phone call is completed (answered or canceled).
- Participant Joined a WhatsApp Group — Triggers when someone joins a WhatsApp Group
- Participant Left a WhatsApp Group — Triggers when someone leaves a WhatsApp Group
- Participant Was Removed From a WhatsApp Group — Triggers when someone is removed from a WhatsApp Group
Show all 14 triggers
- WhatsApp Audio Message Transcribed — Triggers when a new WhatsApp audio message is transcribed to text.
- WhatsApp Call Made — Triggers when a new WhatsApp call is made from your connected number.
- WhatsApp Call Received — Triggers when a new WhatsApp call is received on your connected number.
- WhatsApp Group Message Received — Triggers when a new WhatsApp Group Message is received
- WhatsApp Message Received — Triggers when a WhatsApp message is received on your 2Chat connected number.
- WhatsApp Order Received — Triggers when a WhatsApp Order is received on your 2Chat connected number.
Actions 17
- Add WhatsApp Business Collection — Adds a New Collection to your WhatsApp Business Catalog
- Add WhatsApp Business Product — Adds a Product to a WhatsApp Business Catalog
- Check if a Phone Number Has WhatsApp — Check if a Given Number Has a WhatsApp Account
- Create Contact — Creates a Contact in 2Chat
- Delete WhatsApp Business Collection — Deletes an Existing Collection From a WhatsApp Business Catalog
- Delete WhatsApp Business Product — Deletes an Existing Product From a WhatsApp Business Catalog
- Edit WhatsApp Business Collection — Edit an Existing Collection in your WhatsApp Business Catalog
- Edit WhatsApp Business Product — Edits a Product That Exists on Your WhatsApp Business Catalog
Show all 17 actions
- Send a WhatsApp Group Media Message — Send a multimedia message like an image, video, document, or audio to a WhatsApp Group
- Send a WhatsApp Group Text Message — Send a text message to a WhatsApp Group
- Send a WhatsApp Media Message — Send a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number
- Send a WhatsApp Text Message — Send a text message to a WhatsApp-enabled phone number
- Set WhatsApp Image Status — Sets an image status on your WhatsApp account
- Set WhatsApp Profile Picture — Sets the Profile Picture of a 2Chat-connected WhatsApp number to the specified image
- Set WhatsApp Status — Set the WhatsApp Status of your 2Chat-connected Number
- Set WhatsApp Text Status — Sets a text status on your WhatsApp account
- Set WhatsApp Video Status — Sets a video status on your WhatsApp account
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
2Chat + SMS: common questions
Can 2Chat send an SMS when a WhatsApp order arrives?
Yes. Use WhatsApp Order Received as the 2Chat trigger and Mobile Message Send SMS as the Zapier action. The SMS can alert an operations contact using the order information available from 2Chat.
Can a new 2Chat conversation alert my team by text?
Yes. New WhatsApp Conversation can start Send SMS or Send SMS to List. Choose the individual recipient or Mobile Message list that should receive the follow-up alert.
What is required to connect 2Chat and Mobile Message?
You need 2Chat, Mobile Message and Zapier accounts. Select a 2Chat event, connect Mobile Message as the action and map the message fields. Zapier manages the setup, so no code is required.
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