Mobile Message™ Integration with WhatsAble

WhatsAble SMS Integration

Yes - Mobile Message does integrate with WhatsAble!

Teams managing WhatsApp conversations need a way to keep records, hand off chats between colleagues, and follow up without losing context. WhatsAble centralises your WhatsApp inbox perfectly, but customer conversations that start elsewhere often vanish. You might get a message via SMS, an email, or a contact form, but have no easy way to continue that conversation on WhatsApp where your customer already expects to connect with you.
Mobile Message and WhatsAble together keep conversations flowing on your preferred channel. When a customer texts you an SMS, your team can automatically send them a WhatsApp message on the same topic, maintaining continuity in the app where they're most comfortable. When SMS delivery statuses change in Mobile Message, WhatsAble updates your contact records with the latest information. One system talks to another, so you never lose customer context or miss a conversation. Customers experience one smooth flow across channels.

Categories:

Communication

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect WhatsAble and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts you an SMS Mobile Message · Inbound SMS Received

Then Send them a WhatsApp message on the same topic WhatsAble · Send WhatsApp Message

Use this Zap

When A customer sends an inbound SMS Mobile Message · Inbound SMS Received

Then Log the message in your WhatsApp contact record WhatsAble · Update a Contact

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything WhatsAble supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Incoming or Outgoing WhatsApp Message — When you receive or send a WhatsApp message. You can choose to only trigger this when you send or receive a message, or both.

Actions 5

Get Delivery Status of a Message — Check if the message was delivered or not. Use this if you're not sure the number is correct and want to check if it was delivered and want to send a fallback email.
Schedule a Follow-Up Message — Schedule a follow-up to get sent later and add conditions so it only gets sent if the lead did not reply to you.
Send WhatsApp Message — Send WhatsApp Messages using the official WhatsApp API. You can add labels to a WhatsApp conversation and also write notes about the lead that will appear in WhatsAble's chat interface.
Send WhatsApp Message to a Group (Beta) — Send a WhatsApp message to a group. This is not with the official API and is a separate offering.
Update a Contact — Assign conversation to someone in your team, Add information in the notes, add/remove labels. Simply put the phone number and what information you want to change. This appears in the chat interface of our system.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

WhatsAble + SMS: common questions

Can I send a WhatsApp message when a customer texts me an SMS?

Yes. When you receive an SMS through Mobile Message, WhatsAble can automatically send that customer a WhatsApp message, allowing you to move the conversation to WhatsApp if that's where your team primarily operates.

Can I update WhatsApp contact records when I receive an SMS?

Yes. Mobile Message can trigger WhatsAble to update contact information, adding notes or labels to track the conversation and customer interaction history.

How do I connect WhatsAble to Mobile Message via Zapier?

Select Mobile Message Inbound SMS Received as the trigger and WhatsAble actions like Send WhatsApp Message or Update a Contact as your action. Map your fields and save the Zap.

Similar Integrations

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now