Wati SMS Integration

Yes - Mobile Message does integrate with Wati!

Businesses running customer support on WhatsApp through Wati know that fast responses keep customers happy, yet messages slip through the cracks and responses get delayed when your team is spread across multiple conversations. Your customers need to feel heard, and your team needs visibility into every incoming message and new contact so they can prioritise, respond, and resolve faster. With Zapier, you can send automatic SMS to your support team when a new message arrives in Wati or a new contact is created, ensuring everyone stays instantly aware of customer activity so nothing gets missed and conversations get prompt attention.

Text notifications ensure no customer message goes unnoticed, even when your team is juggling multiple channels. Quick responses reduce frustration, improve first-contact resolution, and strengthen relationships with customers who expect fast replies on WhatsApp.

Automating WhatsApp alerts also means your support team coordinates better on incoming conversations without extra overhead. Each team member stays aware of new messages and contacts in real time, so customers always experience responsive, attentive support.
Categories:
Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Wati SMS Integration

What you can automate

Connect Wati and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer sends a WhatsApp message Wati · New Incoming Message
Then Alert your team via SMS Mobile Message · Send SMS
Use this Zap
When Instant A new contact reaches out Wati · New Contact Created
Then Notify your team of the new lead Mobile Message · Send SMS
Use this Zap
When Instant A new contact is added in Wati Wati · New Contact Created
Then Save them in Mobile Message contacts Mobile Message · Create Contact
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Wati supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • New Contact Created — When a new contact is created from an incoming whatsapp message
  • New Incoming Message — When there is any incoming message on your number
Actions 4
  • Add a Contact — Add a new contact on WATI
  • Send Session Message — Send a WhatsApp Message to an open session
  • Send Template Message — Send an approved template WhatsApp message
  • Update Contact Attribute — Update an existing Contact with attributes on WATI

Everything Your Integration Needs

feature-icon
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

feature-icon
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

feature-icon
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

feature-icon
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Wati + SMS: common questions

Can I get an SMS alert when a customer messages me on WhatsApp through Wati?

Yes. When a new incoming message arrives, you can send SMS to your team to notify them. Use the New Incoming Message trigger with Send SMS to alert your team instantly.

Can I send an SMS to my team when a new contact is added in Wati?

Yes. Use the New Contact Created trigger to send SMS notification. Your team stays updated on new leads or customers reaching out via WhatsApp, even if they are not watching Wati.

What accounts do I need to link to Zapier to set up Wati and Mobile Message?

Connect both your Wati and Mobile Message accounts to Zapier, select your message or contact event as the trigger, and choose Send SMS as your action. Map your team member phone numbers, and SMS alerts will send every time the event occurs.

Similar Integrations

WhatChimp
WhatChimp

The integration of WhatChimp with Mobile Message can significantly enhance customer communication strategies for Australian businesses. By utilising M...

Learn More
Blip
Blip

Integrating Blip with Mobile Message can create a powerful communication tool for Australian businesses. By using Blip’s AI capabilities to craft en...

Learn More
Sociabble
Sociabble

Integrating Sociabble with Mobile Message offers Australian businesses an effective way to enhance internal communication through SMS alerts and updat...

Learn More
Sonetel
Sonetel

Integrating Sonetel with Mobile Message offers an efficient communication solution by linking voice and SMS capabilities, which can significantly enha...

Learn More

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits