Voicenter SMS Integration

Yes — Mobile Message integrates with Voicenter. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Voicenter integration

Running a calling and messaging operation means lots of conversations start by phone. When a call completes successfully, you've got momentum and a natural moment to follow up. A missed call is even more frustrating because you might lose the chance to reconnect entirely. Voicenter logs every call, tracking outcomes so you know which calls need follow-up and which don't.

After a successful call, an SMS saying thanks or summarising what you discussed keeps the conversation warm and reminds them what comes next. After a missed call, a quick text saying you're sorry and suggesting a reschedule shows you care and brings the lead back. Setting this up manually means watching call logs and sending texts yourself, which is slow and easy to forget in a busy day. Mobile Message works with Voicenter through Zapier, so every call outcome can trigger the right text automatically without any effort on your team.

Categories:

Communication

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Voicenter and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A call is logged in Voicenter Voicenter · Call Data Record

Then Send the caller a follow-up text Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Voicenter supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

CDR Notification — Triggers when a new CDR webhook notification is sent.

Actions 3

Add Destination — Adds a single destination to your campaign.
Add Multiple Destinations — Adds destinations in bulk to your campaign.
Remove Destination — Removes a single destination from a campaign.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Voicenter + SMS: common questions

Can I send different SMS based on call outcomes?

Yes. Set up multiple Zaps with Zapier filters to distinguish call types. You can customise messages for different outcomes, such as successful calls versus missed calls.

What information from the call will I have available to include in my SMS?

Voicenter provides the caller's phone number, the call duration, and the outcome. You can use these details to personalise your text with call-specific information.

How do I connect Voicenter and Mobile Message for SMS follow-ups?

Open Zapier and link your Voicenter and Mobile Message accounts. Create a Zap where a Voicenter call event triggers Mobile Message to send an SMS. Zapier will map the caller's phone number automatically.

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