Vitel Phone SMS Integration

Yes — Mobile Message integrates with Vitel Phone. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Vitel Phone integration

When a new message arrives at your Vitel Phone line, you need your team to know immediately. Delays in responding to customer messages damage trust and cost you business in ways that compound over time. Zapier connects Vitel Phone to Mobile Message so no message or call goes unnoticed, and your team stays responsive. When someone sends a message through Vitel, you can forward it as an SMS to your team directly, or send a response to the customer immediately without delay. When an inbound call comes in, you can send an SMS notification to alert your team so they can follow up quickly with that customer. You can also capture caller information and create new contacts in Mobile Message automatically. This keeps everyone connected and customers feeling heard, reducing the need for manual message forwarding and call tracking. The result is better response times, fewer missed opportunities, and customers who know you take their calls seriously.

Categories:

Communication

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Vitel Phone and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Someone sends a message through Vitel Phone Vitel Phone · New Message

Then Forward that message as an SMS to your team Mobile Message · Send SMS

Use this Zap

When An inbound call arrives in Vitel Phone Vitel Phone · New Call

Then Send an SMS to notify your team of the call Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Vitel Phone supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4

Generate Report — Triggers when a new report is created.
New Call — Triggers when a new call is initiated.
New Message — Triggers when a new sms is created.
SMS Report — Triggers when a new sms report is required.

Actions 4

Generate Report — Generates a Report
Initiate Call — Initiate a call
New Message — Creates a new message
SMS Report — Creates a SMS report

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Vitel Phone + SMS: common questions

Can I notify my team when someone calls my Vitel Phone number?

Yes, you can set up a Zap where an incoming call in Vitel Phone triggers an SMS to your team. Your team will be alerted immediately without checking Vitel manually.

If a customer messages my Vitel Phone, can I forward that to an SMS?

Absolutely. When a message comes through Vitel Phone, Zapier can send that content as an SMS to your team or directly reply to the customer. Both accounts need to be connected first.

How does Vitel Phone connect to Mobile Message?

Both Vitel Phone and Mobile Message connect to Zapier as separate apps. Once you've authorised both accounts, you can build automations that send SMS whenever Vitel Phone receives a call or message.

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