VideoAsk SMS Integration

Yes - Mobile Message does integrate with VideoAsk!

Businesses using VideoAsk can respond to a customer while the interaction is still recent. VideoAsk can tell a Zap when a respondent sends a new reply or response, and it can also create a contact through its available actions. With Zapier, Mobile Message can send an SMS after that activity or record the respondent for later communication.

A new respondent reply can prompt a thank-you, while a new response can notify a team member by text. VideoAsk’s Create a Contact in VideoAsk action can also be started by an inbound Mobile Message SMS when a customer texts your business, giving your team a way to place that person into a VideoAsk contact list. The workflow uses the specific event and fields you map.

This is not a native two-way connection or an automatic record sync. It is a set of Zapier workflows, each with one trigger and one action. You can choose filters, write plain-text messages and decide which responses should receive follow-up.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

VideoAsk SMS Integration

What you can automate

Connect VideoAsk and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A VideoAsk respondent sends a reply VideoAsk · New Reply (From a Respondent)
Then Text the respondent a follow-up Mobile Message · Send SMS
Use this Zap
When Instant A respondent submits a VideoAsk response VideoAsk · New Response (From a Respondent)
Then Create the respondent in Mobile Message Mobile Message · Create Contact
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create the sender as a VideoAsk contact VideoAsk · Create a Contact in VideoAsk (Recommended)
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything VideoAsk supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Reply (From a Respondent) — Triggers when a respondent responds to a reply from a VideoAsker.
  • New Reply (From the VideoAsker/You) — Triggers when a VideoAsker replies to a respondent.
  • New Response (From a Respondent) — Triggers when the transcription is ready after someone responds to a videoask.
  • New Videoask — Triggers when a new videoask is created.
Actions 3
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create a Contact in a Videoask (OLD) — Create a Contact in a videoask (linked to a specific videoask)
  • Create a Contact in VideoAsk (Recommended) — Create a Contact in VideoAsk (added directly to your contact list)

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

VideoAsk + SMS: common questions

Can VideoAsk responses trigger a Mobile Message SMS?

Yes. New Reply (From a Respondent) or New Response (From a Respondent) can start Send SMS in Mobile Message. Map the respondent’s phone number and write the follow-up text.

Can an inbound SMS create a VideoAsk contact?

Yes. Pair Mobile Message’s Inbound SMS Received trigger with VideoAsk’s Create a Contact in VideoAsk (Recommended) action. The sender’s details can be passed into VideoAsk when available.

How do I connect VideoAsk and Mobile Message in Zapier?

Create a Zap with a VideoAsk or Mobile Message trigger and choose the other service as the action. Both app accounts and a Zapier account are needed. You configure the fields without writing code.

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