UserClouds SMS Integration

Yes — Mobile Message integrates with UserClouds. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the UserClouds integration

Inbound SMS Received is the one Mobile Message event that matters most for UserClouds, because a reply from a customer is often the first piece of information worth capturing properly. Instead of that reply sitting only in a message thread, Zapier can use it to create a user in UserClouds via a specific mutator, giving the person a proper record in your PII protection layer from the moment they get in touch.

For a business that treats phone numbers and personal details as data that needs handling carefully, this means a customer does not exist only as a text message. Someone who replies to a campaign or texts in a question becomes a user record straight away, controlled by the same rules UserClouds applies to every other piece of personal data your team touches. The same connection can tokenise other fields you feed through UserClouds, so a reply captured by Mobile Message ends up governed the same way as data coming in from anywhere else, without a person copying details across by hand.

Categories:

Security & Identity Tools

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect UserClouds and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts in for the first time Mobile Message · Inbound SMS Received

Then Create a user record via a mutator UserClouds · Create User

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything UserClouds supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 2

Create User — Create a user via a specific mutator
Tokenize — Tokenize data with UserClouds

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

UserClouds + SMS: common questions

Can a text message create a user record in UserClouds?

Yes. Mobile Message's Inbound SMS Received trigger can be paired with UserClouds' Create User action, which uses a specific mutator, so a reply from a customer results in a proper user record rather than just a message in a thread.

Does this connection also tokenise data for me?

UserClouds' Tokenize action is available for protecting other fields you send through it, but it works on its own and does not currently have a trigger back to Mobile Message, so it sits alongside the Create User action rather than pairing directly with it.

What does it take to link Mobile Message replies to UserClouds records?

You connect both accounts in Zapier with no coding involved, and choose Inbound SMS Received as the trigger that runs the Create User action, so every relevant reply becomes a governed user record automatically.

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