Trustmary SMS Integration

Yes - Mobile Message does integrate with Trustmary!

Integrating Trustmary with Mobile Message can significantly enhance customer engagement for Australian businesses. By collecting reviews and NPS scores through Trustmary, businesses can promptly send targeted SMS messages to customers thanking them for their feedback, thus strengthening relationships and encouraging repeated interactions.

This synergy allows firms to use positive reviews as social proof in their SMS campaigns. For instance, sending a message highlighting a recent glowing review can remind customers of the quality service they can expect, effectively driving referrals and reinforcing brand loyalty.

Australian businesses can optimise their marketing strategies by automating SMS alerts for new reviews or NPS results. This real-time communication can help teams monitor customer sentiment closely and respond swiftly, ensuring they remain ahead of potential issues and capitalise on positive feedback to attract new clientele.