TruCentive SMS Integration

Yes — Mobile Message integrates with TruCentive. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

TruCentive logo
Mobile Message

About the TruCentive integration

A recipient has opened a digital gift, and the person who sent it should know while the gesture is still fresh. TruCentive records envelope activity, but checking whether a gift was viewed or opened can delay a useful follow-up.

Through Zapier, Envelope Opened or Envelope Viewed can trigger Mobile Message’s Send SMS action. Send an internal notification to a sales or customer success team member, or use the event details to acknowledge the recipient where the available contact information supports that message. TruCentive’s Send Envelope action can also be started by Mobile Message’s Inbound SMS Received trigger when a suitable reply should cause a gift envelope to be sent.

This gives reward programmes a clear communication point around recipient activity. TruCentive remains responsible for the digital gift, while Mobile Message sends the SMS. The Zap is configured in Zapier and runs in one direction for each workflow, with the message wording and contact fields selected by your team.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect TruCentive and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A recipient opens a gift envelope TruCentive · Envelope Opened
Then Notify the sender by SMS Mobile Message · Send SMS
Use this Zap
When A recipient views a gift envelope TruCentive · Envelope Viewed
Then Alert customer success by SMS Mobile Message · Send SMS
Use this Zap
When A recipient texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Send the recipient a TruCentive gift TruCentive · Send Envelope
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything TruCentive supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Envelope Opened — Triggers when a recipient opens a gift that is contained in an envelope.
  • Envelope Viewed — Triggers when a recipient views a gift envelope, but has not opened the enclosed gift yet.
Actions 1
  • Send Envelope — Sends an envelope to a user with a gift.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

TruCentive + SMS: common questions

Can TruCentive text us when a gift is opened?

Yes. Envelope Opened can trigger Mobile Message’s Send SMS action in Zapier. Use the available envelope and recipient fields to create an internal notification.

Can a Mobile Message reply start a TruCentive gift?

Yes. Inbound SMS Received can trigger TruCentive’s Send Envelope action when the incoming message contains the details your Zap needs. Configure any required filters in Zapier.

How do I set up TruCentive SMS notifications?

Connect TruCentive and Mobile Message in Zapier, select the envelope trigger or action pairing, and map the fields. The setup uses no code, but both accounts are needed.

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