TruCentive SMS Integration

Yes - Mobile Message does integrate with TruCentive!

A recipient has opened a digital gift, and the person who sent it should know while the gesture is still fresh. TruCentive records envelope activity, but checking whether a gift was viewed or opened can delay a useful follow-up.

Through Zapier, Envelope Opened or Envelope Viewed can trigger Mobile Message’s Send SMS action. Send an internal notification to a sales or customer success team member, or use the event details to acknowledge the recipient where the available contact information supports that message. TruCentive’s Send Envelope action can also be started by Mobile Message’s Inbound SMS Received trigger when a suitable reply should cause a gift envelope to be sent.

This gives reward programmes a clear communication point around recipient activity. TruCentive remains responsible for the digital gift, while Mobile Message sends the SMS. The Zap is configured in Zapier and runs in one direction for each workflow, with the message wording and contact fields selected by your team.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

TruCentive SMS Integration

What you can automate

Connect TruCentive and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A recipient opens a gift envelope TruCentive · Envelope Opened
Then Notify the sender by SMS Mobile Message · Send SMS
Use this Zap
When A recipient views a gift envelope TruCentive · Envelope Viewed
Then Alert customer success by SMS Mobile Message · Send SMS
Use this Zap
When A recipient texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Send the recipient a TruCentive gift TruCentive · Send Envelope
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything TruCentive supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Envelope Opened — Triggers when a recipient opens a gift that is contained in an envelope.
  • Envelope Viewed — Triggers when a recipient views a gift envelope, but has not opened the enclosed gift yet.
Actions 1
  • Send Envelope — Sends an envelope to a user with a gift.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

TruCentive + SMS: common questions

Can TruCentive text us when a gift is opened?

Yes. Envelope Opened can trigger Mobile Message’s Send SMS action in Zapier. Use the available envelope and recipient fields to create an internal notification.

Can a Mobile Message reply start a TruCentive gift?

Yes. Inbound SMS Received can trigger TruCentive’s Send Envelope action when the incoming message contains the details your Zap needs. Configure any required filters in Zapier.

How do I set up TruCentive SMS notifications?

Connect TruCentive and Mobile Message in Zapier, select the envelope trigger or action pairing, and map the fields. The setup uses no code, but both accounts are needed.

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