A form submission lands in TITAN while someone in sales, operations or customer service is waiting for the next detail. A Zapier workflow can turn that New Form Submission event into an SMS through Mobile Message, so the right person receives a prompt notification instead of relying on a manual check. It can also create a contact when the submission includes a mobile number.

TITAN is designed to connect SAP and Salesforce processes and supports documents, signatures and surveys, but its listed Zapier surface here contains one trigger, New Form Submission, with no actions. That keeps the useful automation clear. The submission starts Send SMS, Create Contact or Add Contact to List in Mobile Message. Use the fields supplied by the submission to personalise the text, and confirm that the recipient has permission to receive SMS. The Zap works in one direction through Zapier rather than synchronising TITAN and Mobile Message.