Testimonial SMS Integration
Yes - Mobile Message does integrate with Testimonial!
The connection can also work in the other direction when a customer needs to be invited to share feedback. An inbound Mobile Message SMS can trigger Testimonial’s Send Request action, so a text response or keyword can prompt a testimonial request in the system your team uses. This creates a practical handoff between SMS and feedback collection without manual copying.
Use filters in Zapier if only selected testimonial events should send a message. Mobile Message handles plain SMS, while Testimonial handles the request or testimonial record. Each Zap has a clear trigger and action, so this is not a native two-way integration or an automatic synchronisation of every record.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Testimonial and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Testimonial supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 1
- New Testimonial — Triggers when a new testimonial is submitted.
Actions 2
- Send Request — Sends a request asking for a testimonial.
- Submit Video — Submit a video directly to your Testimonial space from external resources.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Testimonial + SMS: common questions
Can Testimonial thank someone by SMS?
Yes. New Testimonial can trigger Mobile Message’s Send SMS action. Map the contributor’s number and a short thank-you message in Zapier so the response is sent after the testimonial is submitted.
Can an inbound SMS send a Testimonial request?
Yes. Mobile Message’s Inbound SMS Received trigger can run Testimonial’s Send Request action. This gives your team a way to turn a suitable text response into a request for feedback.
What accounts are needed for Testimonial SMS automation?
You need Testimonial, Mobile Message and Zapier accounts. Zapier provides the setup without code. Connect both accounts, choose the trigger and action, map the available fields and test the message before publishing.
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