Mobile Message™ Integration with SurveyMonkey

SurveyMonkey SMS Integration

Yes - Mobile Message does integrate with SurveyMonkey!

Your survey closes, and responses start trickling in. You want to act fast. A customer just answered that they are unhappy with your support. Another says they would love a premium feature. But by the time you read the survey tomorrow, the moment to respond is gone.

With Mobile Message and SurveyMonkey connected via Zapier, you can text respondents instantly when they complete your survey. Send a thank you, ask a follow-up question, offer a discount to satisfied customers, or reach out to those who flagged problems. You can personalise each message based on what they answered, making every follow-up feel relevant and timely.

This turns survey data into immediate action. Frustrated customers feel heard because you respond quickly, happy customers get recognised, and you capture feedback while it is fresh. By pairing SurveyMonkey with Mobile Message, you make surveys a two-way conversation instead of a one-time ask.

Categories:

Forms & Surveys

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect SurveyMonkey and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant Someone completes your survey SurveyMonkey · New Response Notification With Answers

Then Send a personalised thank you based on their answers Mobile Message · Send SMS

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SurveyMonkey supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

New Response Notification — Triggers a notification when your survey is completed.
New Response Notification With Answers — Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.

Actions 3

API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Create Contact — Creates a new contact in your address book.
Send Survey — Send a survey invitation to one or more contacts and/or emails.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SurveyMonkey + SMS: common questions

Can I send an SMS when someone completes a survey in SurveyMonkey?

Yes. When a response comes in, Mobile Message sends an instant SMS. You can personalise it based on their answers, so a satisfied customer gets a different message than someone with feedback or concerns.

What if I want to send different SMS based on survey answers?

SurveyMonkey captures all the details from each response. Mobile Message can personalise your SMS based on those answers, letting you send targeted follow-ups to different groups of respondents.

How do I set this up between SurveyMonkey and Mobile Message?

Connect both accounts via Zapier. Choose New Response as your trigger and Send SMS as your Mobile Message action. Write your message, which can include survey response data, and activate it.

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Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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