Superbot SMS Integration

Yes — Mobile Message integrates with Superbot. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Superbot integration

Your customers get their questions answered instantly, 24 hours a day, through an intelligent voice agent, so they do not have to wait to reach your team during regular business hours. This round-the-clock availability improves response times and customer satisfaction. However, once that automated call ends, customers are often left wondering whether their request was truly understood, what comes next, or whether anyone will actually follow up with them.

When Superbot logs a call record, you can automatically send an SMS to the customer confirming what they asked for, explaining what happens next, or providing key details discussed during the call. This keeps customers informed after their conversation with Superbot and bridges the gap between the voice agent and your team's follow-up process, ensuring no customer is left in the dark.

Categories:

Communication

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Superbot and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A call is completed and logged in Superbot Superbot · New Call Record

Then Text the customer to confirm their request and explain what comes next Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Superbot supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Call Record — Triggers when a call is attempted.

Actions 1

Queue Outbound Call — Queue a call to the contact

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Superbot + SMS: common questions

Can I send an SMS after Superbot handles a customer call?

Yes. When Superbot logs a call record, you can automatically send an SMS to the customer with a summary of their request, confirmation that it was received, or details about next steps. This keeps customers informed after their automated conversation.

What information from the Superbot call can I include in the SMS?

You can include the customer's phone number, the reason for their call, and any data captured during the conversation. Zapier pulls these details through, so you can personalise the follow-up message with context specific to that customer's call.

How do I connect Superbot to Mobile Message via Zapier?

Set up a Zap in Zapier with Superbot as the trigger (New Call Record) and Mobile Message as the action. You will need active accounts in both Superbot and Mobile Message, and Zapier will guide you through mapping the call fields to your SMS content.

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