Mobile Message™ Integration with Signpost

Signpost SMS Integration

Yes - Mobile Message does integrate with Signpost!

A happy customer who gets a timely reminder about an appointment, a quick text about an invoice or a friendly nudge to leave a review is far more likely to return and recommend your business. That end result, more repeat work and better reviews, is what Signpost is built to produce, and connecting it to Mobile Message through Zapier gives the text messaging side of that experience a way to feed straight into your records.

Signpost tracks the moments that build a relationship with a customer, including appointments, estimates, jobs and contact details. Mobile Message's inbound SMS trigger fires the moment a customer texts your business back, whether that is a reply to a review request or a simple question about a job. Connect that trigger to Signpost and every reply becomes a contact record you can act on, rather than a message that gets lost in a busy inbox.

Delivery status updates from Mobile Message can be treated the same way, giving you a record inside Signpost of whether a text actually reached the customer. Set the Zap up once and the two systems keep working together in the background, so the review and repeat-business side of your operation always has current customer information to draw on.

Categories:

Marketing

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Signpost and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts your business Mobile Message · Inbound SMS Received

Then Create or update their contact in Signpost Signpost · Create or Update Contact

Use this Zap

When A text message's delivery status changes Mobile Message · Delivery Status Updated

Then Update that customer's contact record in Signpost Signpost · Create or Update Contact

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Signpost supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 7

Create Appointment — Add an Appointment to a Contact, automatically creating a new Contact if it does not already exist.
Create Email Interaction — Add an Email Interaction to a Contact, automatically creating a new Contact if it does not already exist.
Create or Update Contact — Creates a Contact, or updates the Contact if it already exists.
Create or Update Estimate — Creates an Estimate for a Contact, or updates the Estimate if it already exists. Automatically creates a new Contact if it does not already exist.
Create or Update Job — Creates a Job for a Contact, or updates the Job if it already exists. Automatically creates a new Contact if it does not already exist.
Create Phone Call Interaction — Add a Phone Call Interaction to a Contact, automatically creating a new Contact if it does not already exist.
Create Transaction — Add a Transaction to a Contact, automatically creating a new Contact if it does not already exist.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Signpost + SMS: common questions

Can I add a new contact to Signpost when someone replies to a text?

Yes. Connect Mobile Message's Inbound SMS Received trigger to Signpost's Create or Update Contact action through Zapier, and every reply from a customer creates or updates their contact record automatically, so you have a current profile to work from when it comes to reviews and repeat business.

Will Signpost show me whether a text message actually delivered?

Mobile Message's Delivery Status Updated trigger reports when a message's status changes, and you can use that to update the matching contact record in Signpost, giving your team a place to check delivery outcomes without leaving the tool you already use for reviews and jobs.

How do I link my Mobile Message account to Signpost?

The connection runs through Zapier, so you need an active Mobile Message account, a Signpost account and a Zapier account to build the automation. There is no coding involved, just choosing a Mobile Message trigger and a Signpost action and mapping the fields between them.

Similar Integrations

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now