Testimonials prove your product works, and Senja makes collecting them simple, but only if you act on them immediately to turn them into marketing assets. When a testimonial is collected or approved in Senja, you can trigger Mobile Message to send SMS follow-ups, thank you messages or requests for more detailed feedback. Customer voices become an active marketing tool the same day they arrive, not weeks later.

Each new Senja testimonial can trigger an SMS thank you message to the customer, encouraging them to use your product more and refer friends. Approved testimonials can prompt your marketing team to start incorporating them into campaigns via SMS notification. You can also request more testimonials via SMS, asking customers to expand on their feedback or record video testimonials.

Good testimonials create word-of-mouth growth, and SMS keeps customers engaged in the process. Senja's testimonial triggers combined with Mobile Message SMS let you move from collection to marketing faster than ever. The connection is set up entirely in Zapier without custom code. Both systems stay independent, connected only by automations you design.