Mobile Message™ Integration with SatisMeter

SatisMeter SMS Integration

Yes - Mobile Message does integrate with SatisMeter!

A customer completes a SatisMeter survey and the result can tell you far more than a score on a dashboard. A timely text can alert the person responsible for a poor experience, thank a promoter or prompt the team to review a notable response. The message arrives while the feedback can still shape the customer relationship.

SatisMeter’s New Survey Response trigger can start Mobile Message’s Send SMS action. You can use the response details available in the event to direct an alert to a team member or, where appropriate, send a short follow-up to the customer. This gives customer satisfaction data a practical next step instead of leaving it in a reporting queue.

SatisMeter has no listed actions, so the available automation runs from SatisMeter to Mobile Message. It does not write SMS activity back to SatisMeter or synchronise survey records. Zapier connects the two accounts, and you decide which responses should produce a text and who should receive it.

Categories:

Forms & Surveys

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect SatisMeter and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new SatisMeter response is created SatisMeter · New Survey Response

Then Text the team about customer satisfaction Mobile Message · Send SMS

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SatisMeter supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Survey Response — Triggers when new survey response is created.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SatisMeter + SMS: common questions

Can SatisMeter send an SMS for every new response?

Yes. New Survey Response can trigger Mobile Message’s Send SMS action. You can configure the Zap and message fields around the response information supplied by SatisMeter.

Can SatisMeter automatically update a Mobile Message contact?

The supplied SatisMeter list includes a trigger but no action. You can send an SMS after a response, but this connection does not provide a listed SatisMeter action for contact updates.

How do I set up SatisMeter SMS notifications?

Use Zapier to connect your SatisMeter and Mobile Message accounts. Choose New Survey Response, select Send SMS, map the response data and test the notification in the no-code editor.

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