SAMWAD SMS Integration

Yes — Mobile Message integrates with SAMWAD. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the SAMWAD integration

A text to a customer bounces and nobody notices until the customer calls asking why they never heard back, by which time the moment to help them has usually passed. SAMWAD sends WhatsApp messages, and pairing it with Mobile Message through Zapier means a failed SMS doesn't have to end in silence, because Mobile Message can hand the message straight to WhatsApp instead.

When Mobile Message reports a delivery status update showing a text failed, that update can trigger SAMWAD to send the same message as a WhatsApp message instead, so the customer still gets the information even if their number can't receive the text or has blocked SMS from unknown senders. This matters most for time-sensitive messages like appointment reminders or delivery windows, where a customer who never sees the text is a customer who misses the appointment.

The same link works for inbound replies too, so when a customer texts in, that reply can trigger a WhatsApp template message back with more detail than a plain text allows, such as a longer explanation or a full set of instructions. For a business fielding replies across two channels, the fallback removes the guesswork about which channel actually reached the customer, and the person handling replies doesn't need to check two separate inboxes to find out.

Categories:

Communication

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect SAMWAD and Mobile Message through Zapier and these run on their own, with no code and no developer.

When An SMS fails to deliver Mobile Message · Delivery Status Updated

Then Send the customer the message on WhatsApp instead SAMWAD · Send Whatsapp Message

Use this Zap

When A customer texts in with a question Mobile Message · Inbound SMS Received

Then Send them a WhatsApp template message with more detail SAMWAD · Send Template Message

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SAMWAD supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 3

Send Multimedia Message — Send Multimedia Message with Header, Footer and Response Button
Send Template Message — Send template message when triggered
Send Whatsapp Message — Send Single Point Whatsapp Messages

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SAMWAD + SMS: common questions

Can SAMWAD send a WhatsApp message when an SMS fails to deliver?

Yes, Mobile Message's Delivery Status Updated trigger can start a Zap that sets off SAMWAD's Send Whatsapp Message action, so a customer whose text bounces still gets the message on WhatsApp instead.

Can a customer's SMS reply trigger a WhatsApp message through SAMWAD?

Yes, Mobile Message's Inbound SMS Received trigger can start a Zap that fires SAMWAD's Send Template Message action, so a reply by text can be followed up with a more detailed WhatsApp message.

How do I connect SAMWAD with Mobile Message for WhatsApp fallback messaging?

Set up accounts with SAMWAD and Mobile Message, then build a Zap in Zapier that uses a Mobile Message trigger such as a failed delivery or an inbound text to fire a SAMWAD action, with no coding involved.

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