An insurance agent receives an enquiry about commercial property. The prospect answers a series of questions about their business and coverage needs. That submission moves through review stages: sent to a rater, the rater responds, the agent follows up. Without coordination tools, submissions can sit in queues and customers assume they're forgotten.

SALT is a submission management platform for independent insurance agents. Submissions move through clearly defined stages: created by a prospect or agent, sent for comparative ratings, reviewed, updated with new information. Real communication happens when alerts fire at exactly the right moment, when a document arrives, when a rater responds, when a submission status changes.

Via Zapier, Mobile Message can send those alerts automatically. The moment a submission is sent to your rater, a text confirms it. When a rater responds with quotes, a notification reaches the agent instantly. When a prospect takes the next step or adds information, the agent stays connected without checking the system constantly. This keeps submissions moving and customers feeling attended to.