Sailthru SMS Integration

Yes — Mobile Message integrates with Sailthru. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Sailthru integration

When a customer replies to your SMS, Sailthru needs to know about it immediately so it can act. Every reply, every delivery success, every engagement signal is valuable data that should feed back into your customer profiles so that future campaigns are more intelligent and personal. Sailthru orchestrates highly personalised customer journeys across email, SMS, and mobile channels, but the platform can only be as intelligent as the customer data feeding it and shaping its decisions.

Connecting Mobile Message to Sailthru through Zapier means customer interactions flow both directions automatically. Customer replies update Sailthru profiles in real time so lifecycle campaigns adapt instantly to customer behaviour and preferences. SMS delivery status updates fire custom events in Sailthru, triggering follow-up messages and winback campaigns when the moment is exactly right. The result is richer, more accurate customer profiles and smarter, far more responsive campaigns that consistently convert better and scale efficiently.

Categories:

Marketing

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Sailthru and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to your SMS Mobile Message · Inbound SMS Received

Then Update their profile in Sailthru Sailthru · Create / Update User Profile

Use this Zap

When SMS delivery status changes Mobile Message · Delivery Status Updated

Then Fire a custom event in Sailthru Sailthru · Send a Custom Event

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Sailthru supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

Lists — Triggers when there's a new list.

Actions 2

Create / Update User Profile — Create or update a customer profile.
Send a Custom Event — Send a Custom Event to Sailthru to use with Lifecycle Optimizer.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Sailthru + SMS: common questions

Can I update a customer's Sailthru profile when they reply to my SMS?

Yes. When a customer replies to an SMS from Mobile Message, you can automatically update their customer profile in Sailthru to flag increased engagement or interest. This helps Sailthru's lifecycle campaigns deliver smarter, more personalised follow-up messages.

What can happen when SMS delivery status changes?

You can send a custom event to Sailthru based on SMS delivery status, for example firing a Sailthru workflow when a message bounces or is delivered. This triggers timely follow-up campaigns or helps you clean email lists based on engagement.

What do I need to configure SMS-to-Sailthru workflows?

Log into Zapier and connect both Mobile Message and Sailthru. Create automations that fire Sailthru custom events or profile updates when SMS is received or delivered. Both accounts are required, and setup takes minutes.

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