You miss important calls and messages every day. Ruby answers on your behalf, but your sales and support teams still need to know about incoming messages right away. When Ruby's agents take a message, you can automatically send a text alert to your team so they know to follow up, or create a contact record for new callers you want to track.

This is powerful for busy teams that can't monitor every call. The moment an agent takes a message for you, your team gets a text with the details so they can follow up by phone or by your preferred channel. You can also create new contacts in Mobile Message automatically, building your contact list as new callers arrive.

Ruby handles the phone, and Mobile Message keeps your team in the loop. Instead of wondering who called or waiting for written summaries, your team gets immediate text alerts and your contact database stays current.