Route the Service Platform SMS Integration

Yes — Mobile Message integrates with Route the Service Platform. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Route the Service Platform integration

Commercial cleaning operators often move between site visits, bids and client conversations, so a new record in Route the Service Platform can easily wait for someone to notice it. A Zapier connection to Mobile Message can turn those moments into timely text messages for clients and staff, without asking the team to copy details between systems.

When a new client is created, you can send a welcome SMS with the next step or a contact number for the account manager. A new location can also trigger a message confirming that its details have been received. Mobile Message can create a contact or add one to a list as part of the same workflow, giving your team a cleaner starting point for future notices.

This is useful for businesses that need quick acknowledgement after a proposal or location is entered. You can also use Mobile Message to send an SMS to a list when a location is created, helping coordinate cleaners or supervisors across multiple sites. The messages remain focused on practical updates, while Route the Service Platform stays the place where client and location records are managed.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Route the Service Platform and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new cleaning client is created Route the Service Platform · Client Created
Then Text the client a welcome message Mobile Message · Send SMS
Use this Zap
When A new service location is created Route the Service Platform · Location Created
Then Create the location contact in Mobile Message Mobile Message · Create Contact
Use this Zap
When A new cleaning site is added Route the Service Platform · Location Created
Then Text the operations list about the site Mobile Message · Send SMS to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Route the Service Platform supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Client Created — Triggers when a new client is created.
  • Location Created — Triggers when a new location is created.
Actions 4
  • Create Client — Creates a client.
  • Create Location — Creates a location.
  • Update Client — Updates a client.
  • Update Location — Updates a location.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Route the Service Platform + SMS: common questions

Can Route the Service Platform text clients when a client is created?

Yes. Use Client Created as the Route the Service Platform trigger and Send SMS as the Mobile Message action. Zapier can map the client name, phone number and relevant welcome text into the outgoing SMS.

Can a new cleaning location notify the operations team?

Yes. Location Created can start a Zap that uses Send SMS to List in Mobile Message. This can notify a selected list when a site is added, with the location details supplied by Route the Service Platform.

How do I set up Route the Service Platform with Mobile Message?

Create the workflow in Zapier, select the Route the Service Platform event and then choose the Mobile Message action. No code is required, but you need accounts with Route the Service Platform, Mobile Message and Zapier.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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