Retention.com SMS Integration

Yes - Mobile Message does integrate with Retention.com!

A promising website visitor becomes a contact, but the opportunity can fade before anyone follows up. Retention.com can flag new contacts added to your GetEmails account, giving Mobile Message a clear event to act on. That can help your team respond while the person is still relevant rather than waiting for a manual list review.

Get Contacts can trigger an SMS, create a Mobile Message contact or add the person to a list. For example, a new contact could receive a carefully written invitation to continue the conversation, while a separate action can organise the record for a sales follow-up process. Use only the contact details and permissions available in your Retention.com setup, and personalise the message with fields that are genuinely useful. The connection is built through Zapier, not a native Retention.com integration. It is suited to teams that already have a defined response for newly identified contacts and want Mobile Message to carry out that response automatically when the event occurs.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Retention.com SMS Integration

What you can automate

Connect Retention.com and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant Retention.com adds a new contact Retention.com · Get Contacts
Then Text the new prospect Mobile Message · Send SMS
Use this Zap
When Instant A new GetEmails contact appears Retention.com · Get Contacts
Then Create their Mobile Message record Mobile Message · Create Contact
Use this Zap
When Instant A new contact is identified Retention.com · Get Contacts
Then Add them to a prospect list Mobile Message · Add Contact to List
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Retention.com supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • Get Contacts — Triggers when new contacts are added to your GetEmails account.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Retention.com + SMS: common questions

Can Retention.com send an SMS for a new contact?

Yes. Get Contacts can trigger a Zap using Mobile Message Send SMS. The message can use the contact fields available from Retention.com, subject to your permission and contact management practices.

Can new GetEmails contacts be added to a Mobile Message list?

Yes. Use Get Contacts with Create Contact or Add Contact to List. This can create the record and organise the person for a follow-up process, provided the necessary contact details are available.

How do I start Retention.com SMS follow-up in Zapier?

Select Get Contacts as the Retention.com trigger, choose a Mobile Message action and test the mapped contact fields. No code is required. The setup needs Retention.com, Mobile Message and Zapier accounts.

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