Retention.com SMS Integration
Yes — Mobile Message integrates with Retention.com. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Retention.com integration
Get Contacts can trigger an SMS, create a Mobile Message contact or add the person to a list. For example, a new contact could receive a carefully written invitation to continue the conversation, while a separate action can organise the record for a sales follow-up process. Use only the contact details and permissions available in your Retention.com setup, and personalise the message with fields that are genuinely useful. The connection is built through Zapier, not a native Retention.com integration. It is suited to teams that already have a defined response for newly identified contacts and want Mobile Message to carry out that response automatically when the event occurs.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Retention.com and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Retention.com supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 1
- Get Contacts — Triggers when new contacts are added to your GetEmails account.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Retention.com + SMS: common questions
Can Retention.com send an SMS for a new contact?
Yes. Get Contacts can trigger a Zap using Mobile Message Send SMS. The message can use the contact fields available from Retention.com, subject to your permission and contact management practices.
Can new GetEmails contacts be added to a Mobile Message list?
Yes. Use Get Contacts with Create Contact or Add Contact to List. This can create the record and organise the person for a follow-up process, provided the necessary contact details are available.
How do I start Retention.com SMS follow-up in Zapier?
Select Get Contacts as the Retention.com trigger, choose a Mobile Message action and test the mapped contact fields. No code is required. The setup needs Retention.com, Mobile Message and Zapier accounts.
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