ResponseSuite SMS Integration
Yes - Mobile Message does integrate with ResponseSuite!
This can suit teams that use surveys to identify customer needs, collect feedback or spot an opportunity for a further conversation. The response trigger can also create a Mobile Message contact or add that person to a list, provided the survey includes a suitable mobile number and SMS permission. ResponseSuite remains the place where survey intelligence is collected and reviewed. Mobile Message handles texting and contact organisation. There are no ResponseSuite actions in the supplied list, so the workflow runs from ResponseSuite into Mobile Message only. Test how response fields are passed before using the Zap for live survey participants.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect ResponseSuite and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything ResponseSuite supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 1
- New Survey Response — Triggers when a new response is submitted to one of your surveys.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
ResponseSuite + SMS: common questions
Can ResponseSuite send an SMS when a survey response arrives?
Yes. New Survey Response can trigger Mobile Message's Send SMS action. The message can acknowledge the response or provide a next step using the fields included in ResponseSuite.
Can survey respondents be added to a Mobile Message list?
Yes. New Survey Response can start Create Contact and Add Contact to List. The survey must provide a usable mobile number and your SMS process must allow communication with that respondent.
How do I connect ResponseSuite survey responses to Mobile Message?
In Zapier, connect ResponseSuite and Mobile Message, choose New Survey Response, and map the response fields to the selected action. No code is needed, but both accounts and suitable consent information are required.
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Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!