QUESTIONSTAR SMS Integration

Yes — Mobile Message integrates with QUESTIONSTAR. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the QUESTIONSTAR integration

Every survey response is a chance to follow up, but timing matters. When you collect feedback through QUESTIONSTAR surveys, you can automatically send an SMS to respondents right away, confirming receipt, thanking them for their input, or inviting them to take the next step. Without automation, responses pile up and the moment to engage passes. Mobile Message closes that gap by delivering your message within seconds of submission.

You build this connection through Zapier and once live, it runs without manual intervention. The moment a survey response comes in, Mobile Message sends the text. No manual data entry, no forgotten follow-ups, no missed opportunities to engage while interest is fresh. Your respondents see immediate acknowledgment of their feedback, and you capture that engagement momentum before it fades. The entire flow runs automatically, saving your team hours of manual messaging and keeping every respondent connected to your brand.

Categories:

Analytics

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect QUESTIONSTAR and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A survey response is received QUESTIONSTAR · New Survey Response

Then Send a text to the respondent thanking them for their feedback Mobile Message · Send SMS

Use this Zap

When Instant A new survey response comes in QUESTIONSTAR · New Survey Response

Then Add the respondent to your Mobile Message contacts Mobile Message · Create Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything QUESTIONSTAR supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Survey Response — Triggers when a survey participant submits a response.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

QUESTIONSTAR + SMS: common questions

Can I send an SMS when someone completes a QUESTIONSTAR survey?

Yes. When a survey response is received, you can automatically send an SMS to the respondent. This works through Zapier: QUESTIONSTAR's New Survey Response trigger connects to Mobile Message's Send SMS action.

Can I add survey respondents to my contacts in Mobile Message?

Yes. Each time a survey response comes in, you can create a new contact in Mobile Message automatically. This is useful for building a list of engaged respondents who have shared their feedback.

How do I set up the QUESTIONSTAR and Mobile Message connection?

You will use Zapier to connect them. Create a Zap that watches QUESTIONSTAR for new survey responses, then have it trigger a Mobile Message action such as sending an SMS or creating a contact. You will need active accounts in both services.

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