You're running a survey and watching responses come in real time. Your respondents complete it, and you want to reach them immediately with a follow-up offer or notify your team about key feedback. Polling.com is used by researchers, marketers and team leads who need instant visibility into what customers think and fast action on results.

Polling.com makes survey creation straightforward. When someone completes your survey, Polling.com triggers that event. You can use Mobile Message to send them an SMS thank you or a follow-up offer. Beyond just collecting responses, Polling.com lets you log session events and customer purchase data to build a richer picture of behaviour patterns.

With Mobile Message, the moment a survey is completed you can send personalised text messages. Send a discount code to customers who rated you highly, or ask for detail from those with mixed feedback. By combining survey responses with immediate SMS follow-up, you close the loop faster and show customers their input matters. The result is stronger engagement and better data quality throughout.