Passcreator lets you design digital wallet passes that customers can save on their phones, coupons, event tickets, membership cards, and loyalty passes. When a customer saves your pass to their wallet, an SMS can send them a message or a special offer. When they scan your pass at the register or venue, you can text them a thank-you or a next-offer code. When a pass is marked voided or deleted, you know immediately so you can follow up or offer a replacement. These moments of customer interaction give you chances to deepen the relationship.

Wallet passes are sticky because they live on the phone, but only if customers stay engaged. By pairing Passcreator events with SMS, you can reward saves, celebrate scans, and reach out when customers seem to have abandoned a pass. A text is the fastest way to reconnect with someone who has your pass in their pocket.

Businesses using wallet passes find that SMS at key moments drives repeat visits and increases redemption rates. You can celebrate when customers add your coupon, thank them when they use it, and win them back when they delete it.