Nerv users can collect contacts and organise them into groups, but a new contact may still need an immediate welcome or follow-up outside the app. New Contact and New Contact Group can start Zapier workflows that send SMS through Mobile Message. This is useful after networking, referrals or a team member sharing a digital business card.

A new contact can receive a short thank-you text with the agreed next step. A newly created group can alert an organiser that a set of contacts is ready for a campaign or review. Mobile Message can also create the person as a contact or add them to a list, depending on how you want to manage later messages. The text remains plain and can use the information supplied by Nerv.

Nerv has no actions in the available connection, so the useful direction is from Nerv into Mobile Message. Zapier carries the selected event and fields between the accounts. Each workflow is configured separately, which lets you choose the right recipient, message and list for each type of Nerv activity.