Moneypenny SMS Integration

Yes — Mobile Message integrates with Moneypenny. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Moneypenny integration

A Moneypenny receptionist or chat operator may send your team a message while you are serving a customer, driving between appointments or away from the office. If that message waits in an inbox, an urgent callback or new enquiry can be delayed. Through Zapier, Moneypenny's Message Received event can pass the details to Mobile Message for a prompt SMS alert.

The alert can go to an owner, duty manager or sales representative and can include the caller's details and the message supplied by Moneypenny. Mobile Message's Send SMS action makes the notification visible on a phone, helping the right person decide what to do next. You can also use Create Contact when a received Moneypenny message includes a new person's details, so the contact is available in Mobile Message for later communication. This setup does not turn Mobile Message into a call or chat system. Moneypenny continues to handle its service, and Zapier carries the selected event between the two platforms.

Categories:

Communication

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Moneypenny and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant Moneypenny sends a new message Moneypenny · Message Received

Then Text the responsible team member Mobile Message · Send SMS

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When Instant Moneypenny provides a new contact Moneypenny · Message Received

Then Create the contact in Mobile Message Mobile Message · Create Contact

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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Moneypenny supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

Message Received — Triggers when Moneypenny sends you a message. The message will go via Zapier to your chosen platform. You must be a Moneypenny admin to activate this. Please contact Moneypenny if you do not know your username and password on 0345 123 3700 (UK) or 843-619-7878 (US).

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Moneypenny + SMS: common questions

Can Moneypenny alert my team by SMS?

Yes. Message Received can trigger Mobile Message Send SMS through Zapier. Include the Moneypenny message and available caller details so the recipient can see who needs attention and why.

Can a Moneypenny message create a Mobile Message contact?

Yes, when the received event supplies suitable contact fields. Pair Message Received with Create Contact and map the person's name and mobile number into the Mobile Message record.

How do I route Moneypenny messages to Mobile Message?

In Zapier, select Moneypenny Message Received and then choose the Mobile Message action you need. No code is involved, but you must have connected Moneypenny, Mobile Message and Zapier accounts.

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