Mobile Message™ Integration with LoopedIn

LoopedIn SMS Integration

Yes - Mobile Message does integrate with LoopedIn!

A customer texts through a feature idea, or complains about a bug, and if nobody manually adds it to the roadmap tool, it disappears into a phone rather than becoming something the team can vote on and act on. The good ideas that arrive by text are usually the ones easiest to lose, because typing them into another system takes a moment nobody has spare.

Mobile Message connects to LoopedIn through Zapier, so an Inbound SMS Received event can trigger LoopedIn's Create Idea action, adding the customer's message as a new idea in your workspace automatically. Where a request needs to be tracked as work rather than voted on, the same text can instead trigger the Create Roadmap Card action, dropping it straight onto the roadmap so the text that would have been forgotten becomes a record the product team can actually work from, without anyone copying a single word by hand.

Categories:

Product Management

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect LoopedIn and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts in a feature request Mobile Message · Inbound SMS Received

Then Add it as a new idea in LoopedIn LoopedIn · Create Idea

Use this Zap

When A customer texts in an urgent request Mobile Message · Inbound SMS Received

Then Add it straight to the roadmap as a card LoopedIn · Create Roadmap Card

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything LoopedIn supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 9

Create Announcement — Create a Announcement to your Workspace in loopedin.
Create Idea — Creates a new idea to loopedin.
Create Roadmap Card — Create a Roadmap Card to you workspace in loopedin.
Delete Announcement — Delete Announcement from you workspace in loopedin.
Delete Idea — Deletes a idea in loopedin.
Delete Roadmap Card — Delete Roadmap Card to you workspace in loopedin.
Update Announcement — Update announcement to loopedin.
Update Idea — Updates a idea to loopedin.

Show all 9 actions

Update Roadmap Card — Create a Update Roadmap Card to lopedin.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

LoopedIn + SMS: common questions

Can a customer's text turn into a new idea in LoopedIn?

Yes. Connect Mobile Message and LoopedIn through Zapier and set Inbound SMS Received as the trigger for LoopedIn's Create Idea action. Every time a customer texts in feedback or a suggestion, it is added to your workspace as a new idea without anyone retyping it.

Can I skip the idea stage and add texted requests straight to the roadmap?

Yes. Use the same Inbound SMS Received trigger but point it at LoopedIn's Create Roadmap Card action instead. This is useful for requests that already need to be tracked as work, rather than put up for customer voting first.

How do I link my Mobile Message number to LoopedIn?

You need a Mobile Message account, a LoopedIn workspace and a free Zapier account. Inside Zapier you pick the Inbound SMS Received trigger and choose which LoopedIn action should run, then switch the zap on. No coding is involved.

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